REFUND POLICY
# **Refund Policy**
**Effective Date:** [1/1/2025]
**Last Updated:** [3/22/2025]
Welcome to **Sharkifi Studios, LLC**. This **Refund Policy** outlines the terms and conditions under which we offer refunds for our products, services, and memberships. By making a purchase on our platform, you agree to the terms below.
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## **1. General Refund Policy**
All sales are considered **final**, except as explicitly stated in this policy. Refunds are only granted under the specific circumstances outlined below.
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## **2. Membership Refunds**
- **30-Day Refund Policy:** For any **membership purchases** made **via traditional payment methods** (credit card, debit card, or bank transfer), customers are eligible for a **full refund within 30 days** of the original transaction date, subject to Company approval.
- **Non-Refundable Transactions:** Memberships purchased **via cryptocurrency or through a minting process** are **non-refundable under any circumstances** due to the decentralized nature of blockchain transactions.
- Refund requests must be submitted in writing to **[info@sharkclub.io]** within the 30-day period. Refunds will be processed back to the original payment method upon Company approval.
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## **3. Digital Products & Services**
- **All digital goods, collectibles, NFTs, and other virtual assets** sold by **Sharkifi Studios, LLC** are **non-refundable and non-exchangeable**.
- Once a digital product is delivered or transferred, ownership is **permanent and irreversible**.
- Refunds are **not granted for dissatisfaction** or **buyer’s remorse**.
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## **4. Event Tickets & Experiences**
- **Refunds for event tickets or exclusive experiences are not guaranteed** and will be handled on a **case-by-case basis** at the sole discretion of Sharkifi Studios, LLC.
- If an event is **canceled** by Sharkifi Studios, LLC, customers may receive a **credit** or **refund** at our discretion.
- If an event is **postponed or rescheduled**, the original ticket remains valid for the new date, and refunds will generally **not** be issued.
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## **5. Case-by-Case Refund Considerations**
- In rare cases, Sharkifi Studios, LLC **may** review refund requests that fall outside this policy.
- Any exceptions are made at **our sole discretion** and do not set a precedent for future refunds.
- Processing time for case-by-case refund reviews may take up to **30 business days**.
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## **6. Chargebacks & Fraudulent Claims**
- Initiating a **chargeback** or **dispute** with your bank or credit card provider without first contacting **Sharkifi Studios, LLC** may result in **account suspension** and/or legal action.
- Fraudulent chargebacks will be **contested to the fullest extent of the law**.
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## **7. No Guarantees of Investment or Financial Return**
- Purchases of digital goods, memberships, NFTs, or other assets through Sharkifi Studios, LLC **do not constitute investments** and **do not guarantee any financial returns**.
- We are **not a financial institution**, and no purchases should be made with an expectation of profit.
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## **8. Policy Updates**
Sharkifi Studios, LLC reserves the right to **update or modify this Refund Policy at any time**. Any changes will be effective immediately upon posting on our website.
For refund inquiries, contact us at **[info@sharkclub.io]**.
**Sharkifi Studios, LLC reserves the right to deny any refund request that does not comply with this policy.**