SHIPPING POLICY
# **Shipping Policy**
**Effective Date:** [1/1/2025]
**Last Updated:** [3/22/2025]
Welcome to [Sharkifi Studios, LLC]! This **Shipping Policy** outlines the terms and conditions regarding the shipment of products purchased from our website. By placing an order with us, you agree to the terms outlined below.
## **1. Order Processing**
- Orders are processed **Monday through Friday** (excluding U.S. federal holidays).
- Please allow **[7-10] business days** for order processing before shipment.
- Orders may be subject to additional verification or fraud screening, which may delay processing.
## **2. Shipping Destinations**
- We **ship domestically within the U.S.** and **internationally to most countries**.
- We **do not** ship to countries subject to U.S. sanctions or trade restrictions.
- It is the **customer’s responsibility** to ensure their shipping address is correct at the time of purchase.
## **3. Shipping Methods & Delivery Times**
- We offer **standard, expedited, and express shipping** options. Estimated delivery times are provided at checkout.
- **Delivery times are estimates** and are not guaranteed. Delays may occur due to customs, weather, or carrier issues.
- We are **not responsible** for delays caused by shipping carriers or customs processes.
## **4. International Shipping & Customs**
- International orders may be subject to **import duties, taxes, and customs fees** imposed by the destination country.
- These **fees are the customer’s responsibility** and are **not included** in our pricing or shipping costs.
- If an order is **held in customs** or **returned due to unpaid duties/taxes**, the customer is responsible for any associated fees.
## **5. Lost, Stolen, or Damaged Shipments**
- Once an order is **shipped and tracking is provided**, we are **not liable** for lost, stolen, or delayed shipments.
- If a package is marked as **delivered but not received**, customers should contact the carrier directly.
- **Damaged items:** If your order arrives damaged, you must notify us within **[1] days** of delivery with photos of the damage for evaluation.
## **6. Non-Delivery & Returns**
- If an order is returned due to an **incorrect address, refusal to pay customs fees, or failure to collect**, the customer may be responsible for **additional shipping costs** to reship.
- We **do not provide refunds** for shipping costs on returned or undelivered packages.
## **7. Shipping Restrictions**
- We **do not ship** to P.O. Boxes for certain carriers (check at checkout).
- Certain products may be **restricted** for international shipping due to local laws. It is the **customer’s responsibility** to check import regulations before ordering.
## **8. Changes & Cancellations**
- Once an order is placed, **cancellations or modifications** may not be possible. Contact us immediately at [Customer Support Email] for assistance.
## **9. Disclaimer of Liability**
- We **do not guarantee** shipping or delivery dates.
- We are **not responsible** for delays caused by **customs, incorrect shipping information, natural disasters, or carrier issues**.
- Any **claims for lost or delayed shipments** must be made directly with the shipping carrier.
## **10. Policy Updates**
We reserve the right to update this **Shipping Policy** at any time. Changes will be effective immediately upon posting to our website.
For any questions, please contact us at **[info@sharkclub.io]**.